Berry Casino Terms of Use

This Terms and Conditions page sets out the rules that govern your use of Berry. It explains the relationship between you and us, how accounts are managed, and the basic standards we expect on the platform. By registering and using our services you agree to comply with these terms and any additional rules published on the site.

Account responsibilities

You are responsible for keeping your account information accurate and up to date. Use a secure password and do not share your login details. Notify us immediately if you suspect unauthorized access. We may ask you to verify your identity, address, and payment details before allowing deposits, play, or withdrawals. We reserve the right to suspend or close accounts where we suspect fraud, multiple accounts, breach of terms, or illegal activity.

Eligibility requirements

To register you must meet local eligibility rules, including minimum age requirements and residency restrictions. We do not accept registrations from jurisdictions where our services are prohibited. You must not use VPNs or other tools to bypass geo-restrictions. One account per person, household, and device is permitted unless we explicitly agree otherwise.

Acceptable platform use

Use the platform lawfully and in good faith. Prohibited activity includes collusion, advantage play designed to exploit promotions, use of bots or automated software, chargebacks, and any attempt to manipulate outcomes or systems. Do not upload abusive or illegal content in communications with support. Breaches of acceptable use may result in account closure, forfeiture of balances, and notification to the appropriate authorities where required.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms that appear on the relevant promotion page. Eligibility, wagering requirements, game contribution rates, maximum bet limits during play with bonus funds, and expiry periods will be stated with each offer. Some payment methods may be excluded from promotional eligibility. We monitor for bonus abuse and may void bonuses or close accounts where abuse is detected.

Deposits and withdrawals

Available payment methods and supported currencies are listed in the cashier. Minimum and maximum deposit and withdrawal limits may apply and vary by method, account status, and jurisdiction. Withdrawals are subject to verification checks and may be delayed pending completion of KYC or source of funds checks. We aim to process approved withdrawals promptly, but external banking or payment partner timelines will affect final receipt of funds.

Account limits and responsible play

You can set personal deposit, loss, and session limits in your account settings or ask support to assist. Self-exclusion and time-out options are available. We encourage responsible play and may impose temporary limits or account restrictions if we identify harmful play patterns.

Dispute resolution

If you have a complaint contact our support team at [email protected]. We will investigate and respond. If a dispute is not resolved to your satisfaction, you may pursue further options under applicable Canadian law or regulatory processes that apply to your account jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the site or by email where possible. Continued use after updates constitutes acceptance of the revised terms. It is your responsibility to review terms periodically and cease use if you do not accept any change.